At AirfareCorp.com, we are committed to providing reliable, secure, and efficient booking services for cruise travelers. This Fulfillment Policy outlines the procedures related to confirming reservations, processing payments, and delivering cruise-related services to our customers. By booking through our platform, you agree to the terms outlined below.
Once a cruise booking is successfully made on AirfareCorp.com, you will receive an immediate on-screen confirmation along with an email receipt summarizing your reservation details. This includes your cruise itinerary, passenger names, cabin selection, payment summary, and booking reference number.
All payments made through AirfareCorp.com are securely processed using encrypted payment gateways. Depending on the cruise line’s policies, either full payment or a deposit will be required at the time of booking. Once the transaction is authorized, your reservation is submitted to the cruise line in real time.
Cruise tickets and travel documents are delivered electronically to the email address associated with the booking. Most documents are issued within 24 to 72 hours after the final payment has been received and verified by the cruise line. These documents typically include:
If you need to make changes to your booking after confirmation, please contact our support team. Modifications are subject to cruise line rules, fare restrictions, and availability. Any applicable penalties or service fees will be disclosed to you before processing the change.
Refunds are processed according to the cruise line's cancellation policy. AirfareCorp.com will coordinate with the cruise line to request any eligible refunds, which are typically issued to the original payment method within 7–14 business days from the time of approval. Service fees are non-refundable unless otherwise stated.
In the rare event that we are unable to fulfill a confirmed booking due to a cruise line cancellation, schedule change, or force majeure event, we will notify you immediately and offer alternatives when available. You may be eligible for a full refund or credit based on the cruise line’s policy.
It is the traveler's responsibility to ensure that all personal information entered during the booking process is accurate, including passport details, traveler names, and travel dates. Any errors may result in denied boarding or additional charges from the cruise line.
For your security and fraud prevention, we may request identity verification for high-value transactions or bookings flagged by our risk systems. Failure to comply may result in delays or cancellation of the reservation.
Group bookings (8 or more passengers) may follow a different fulfillment timeline. AirfareCorp.com’s group travel coordinators will work directly with you to manage your documentation, cabin assignments, and final confirmations based on group contract terms with the cruise line.
Optional services such as travel insurance, shore excursions, and hotel add-ons will be delivered electronically once confirmed by the supplier. These services are fulfilled by third-party providers and are subject to their terms and availability.
If you experience any issues with your cruise booking or document delivery, please contact our support team immediately. We will investigate and resolve disputes in coordination with our cruise and travel partners.
Our customer service team is available 24/7 via phone, email, and live chat to assist with fulfillment questions, document tracking, and itinerary updates. We are here to support you from the moment you book until your return from the cruise.
If you have questions about pricing, service fees, or any part of this disclosure, please contact us at 1833-529-7683 or call our team at +1888-819-4510. Our team is available 24/7 to assist you with your booking and pricing concerns.
*Fares incl. all fuel surcharges, our service fees and taxes. Displayed fares are based on historical data, are subject to change and cannot be guaranteed at the time of booking. Lowest fares may require an advance purchase of up to 21 days.
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